Call Center Manager 8.3.2
Manage call center campaign and agent. Key features include campaign auto pacing; maintain drop rate threshold to satisfy FTC requirement; agent monitoring and whisper coaching; real time call center visibility and report; predictive dial or autodial
Last update
28 Feb. 2012 | old versions
Licence
Free
OS Support
Windows XP, Windows Vista, Windows 7
Ranking
#83 in
Office Tools
What's Required in Version 8.3.2 of Call Center Manager
Internet connection
What's New in Version 8.3.2 of Call Center Manager
New features and enhancements
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